Installation of nbn

Bsmeelu66
Level 2
I was waiting ADSL2 home phone for One and half month ,now they changed to NBN bundle.They delivered me modem,now will they install internet or I have to wait more or I should talk to some radio because I am stroke patient and no other will help me
5 REPLIES 5
KarlB
Moderator

Hi @Bsmeelu66 


Welcome to the community,

 

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?

 

Regards,

Karl

Bsmeelu66
Level 2

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KarlB
Moderator

Hi @Bsmeelu66 

 

Thanks for the account details. I can see your order is still showing in progress. I have requested for our Provisioning Team to investigate and requested for someone to call you back later on today with an update.

 

Regards,

Karl

Bsmeelu66
Level 2
Thanx for no email or no update
I am seeing these things from one and half month
It would be in progress etc
KarlB
Moderator

Hi @Bsmeelu66 

 

It looks like our provisioning team are still investigating. The Provisioning Team will be in contact ASAP with an update.

 

Regards,

Karl