Installation problem

[k7980080516]

I received SMS yesterday saying installation was complete. I plugged in modem, following all instructions, leaving for 30 minutes etc. But when we select it on our devices, it connects but says there is no internet.

[BasilDV]

Hi @k7980080516

Welcome to the Community!

We tried to locate your account using your community details to no avail.

Please send me a PM with your TPG username or customer ID number to assist you accordingly.

How do I private message (PM) in the community?

BasilDV