Installation problem

Highlighted
Level 1b
I received SMS yesterday saying installation was complete. I plugged in modem, following all instructions, leaving for 30 minutes etc. But when we select it on our devices, it connects but says there is no internet.
1 REPLY 1
Highlighted
Moderator

Hi @k7980080516

 

Welcome to the Community!

 

We tried to locate your account using your community details to no avail.

 

Please send me a PM with your TPG username or customer ID number to assist you accordingly.

 

How do I private message (PM) in the community?

 

BasilDV