Installation

[pilipinas20]

Attempting to install the modem. However, the "Internet" icon is not lighting up even though its been left on for more than 2 hrs.

[Ken-C]

Hi there             

 Welcome to the community,

Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you 

kind regards

[pilipinas20]

All done. This issue has been ongoing since yesterday. Could we please try and resolve this today.

[pilipinas20]

Photos as requested.