DSL-2888A Set-up

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Level 1b
Hi, we have bought a the DSL-2888A to replace our old modem and router connecting with wireless wifi only (so no Ethernet connection) to our MacBook Pro iPhones and SmartTV. We followed the D-Link guide to set-up on the MacBook using the web browser address given also using our TPG username and password but the internet will not connect. We’ve tried several times. We have a TPG FTTP plan. We emailed the TPG help desk but the response was to go to the community site and we couldn’t locate a similar issue. Can you please help - what are we missing? Thanks Seth
2 REPLIES 2
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Moderator

Hi there             


 Welcome to the community,

 

Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you Smiley Happy

 

 

kind regards

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Level 1b
Thanks. Apologies but how do I send a private message?