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NBN done but phone line not working yet

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Level 2

Hi, I just try to plug in landline phone onto the modem after NBN installation is successful, only got dial tone but when I ring my home number, it is not ringing. I requested to port my old home number across, does this take a while to finalise please?

2 REPLIES 2
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Moderator

Hi @

 

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?

 

Kind regards,

Karl

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Moderator

Replied via PM