NBN done but phone line not working yet

[kaikor]

Hi, I just try to plug in landline phone onto the modem after NBN installation is successful, only got dial tone but when I ring my home number, it is not ringing. I requested to port my old home number across, does this take a while to finalise please?

[KarlB]

Hi @kaikor,

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?

Kind regards,

Karl

[KarlB]

Replied via PM