Installation

[6817818]

Hi, I purchased my new NBN plan last Tuesday 5th and as I check online the installation is still in progress, how long more do I have to wait?
Thanks

[KarlB]

Hi @6817818 

Welcome to the community,

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?

Regards,

Karl

[KarlB]

Hi @6817818 

From what I can see your service should be active. Have you got your modem connected?

Regards,
Karl

[6817818]

I talked to a technical support team and got it fixed, thanks

[KarlB]

Hi @6817818 

That is great news. Glad to hear you are up and running.

Regards,

Karl