My installation was yesterday but when they got there the phone line wasn't connected to the building. I was wondering when the installation person will come back and whether they will fix that problem? Will there be any extra costs?
Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?
Thanks for your PM. I have checked your NBN order and we are still waiting for an update from NBN. I have requested for our Provisioning Team to investigate and contact you back with an update ASAP.
