Installation

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Nickj
Level 3
I don’t know why tog people lie
Waiting for 2 months for nbn installation now they say will be happening in February 2021
NBNco did job at 29 October
So unhappy with costumers service is anyone had a same problems ?
1 ACCEPTED SOLUTION

Accepted Solutions
Shane
Moderator

Hi @Nickj,

 

NBN roll out date is determined by NBN Co, TPG do not have control with this. If you want to know the estimated NBN roll out time frame in your area you may visit https://www.nbnco.com.au/residential/learn/rollout-map.html.  TPG will be happy to contact you once NBN is ready at your address, simply register your details here: http://tpg.com.au/nbn#register-your-interest.

 

Regards,

 

 

I don’t know why tog people lie
Waiting for 2 months for nbn installation now they say will be happening in February 2021
NBNco did job at 29 October
So unhappy with costumers service is anyone had a same problems ?

View solution in original post

2 REPLIES 2
OwenC
Level 2
Yeah, dealing with similar service challenges myself at the moment. No one at TPG seems willing or able to push for a more appropriate install timeframe.
Shane
Moderator

Hi @Nickj,

 

NBN roll out date is determined by NBN Co, TPG do not have control with this. If you want to know the estimated NBN roll out time frame in your area you may visit https://www.nbnco.com.au/residential/learn/rollout-map.html.  TPG will be happy to contact you once NBN is ready at your address, simply register your details here: http://tpg.com.au/nbn#register-your-interest.

 

Regards,

 

 

I don’t know why tog people lie
Waiting for 2 months for nbn installation now they say will be happening in February 2021
NBNco did job at 29 October
So unhappy with costumers service is anyone had a same problems ?

View solution in original post