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Internet connection has been patchy since adding an access point

Tom2
Level 2
Hi there,

I recently setup a Telstra Smart modem gen 2 as an access point (basically just hard rest it and toggled to bridge mode) since then my internet connection has been dropping out a lot even when I'm near the tpg supplies router (archer vr1600v).
Is there other settings I should put in place on either router?

Cheers,
Tom
1 REPLY 1
david64
Level 10

Hi Tom.

Which devices are dropping internet? Archer or Gen2? Ethernet or wifi?

How long is the dropout? How often does it occur?

How do you recover from it?

Can you do without the Gen2 for a while to prove it is the cause?

Have you looked at the system logs for both routers? Archer log might have info if you exclude voip messages.

What happens with the lights on Archer and nbn box with dropout?