Installation

[7134247]

Hello,

My name is Nicholas Walkinshaw and I recently purchased a TPG internet package as I'm planning on moving into a new property on the 23/8. I had changed the original date of installation to match this date so I'm able to be present on the day to allow the technician access to the property. I received an email today saying that the day of installation has changed to now be the 12th of August. So I went on to your website to try and change it back to that date and it's saying that it's not possible. Is there a way for my installation date to be changed back to the 23/8 so I can be present and allow access to the technician.

Thanks,

Nicholas Walkinshaw.

[BasilDV]

Hi @7134247

Welcome to the Community!

We were able to locate your account using your community details and understand that you've been in touch with our NBN Provisioning team.

The appointment has been updated and further updates will be given once available.

Let us know if you need further assistance.

BasilDV