Hi there. We are again experiencing problem in with the internet. Modem is on bit ist only showing 1 green light which is the downstream which is blinking. This outage started yesterday afternoon 3rd march 2020 until this time no improvement. Please take action.
We've seen that there is a possible line fault causing no connection to the service. We raised this to our Engineering Team for further handling and investigation. Updates will be provided via SMS or Phone call within 24hours.