Get online support
I got NBN installation on 9 April, 2020. Internet is working fine but phone line is not working since then.
I have tried to connect the phone to Phone 1 port and Phone 2 port of the modem, but both are not working.
I have also tried to switch off the modem, then restart again, but it's still not working.
I tried to use different handset, it is not working too.
Please help me to get my phone line connected.
Welcome to TPG Community,
Could you PM (Private message) me your customer ID, username, service address or mobile number so i can check the status here.