Internet modem and install

[Fletcher1]

Hi, I was texted regarding my internet install. Was meant to be installed on Tuesday at 7 Crenshaw st Northlakes 4509 Qld. User name: chiarahowlett
Customer ID: 6779588
Please advise.

[luisc]

Hi Fletcher1 ,

Welcome to TPG Community!

That message is a notice about your internet service is going to be installed  on that day.

If you receive that message and it does not belong to your address please advice.

[Fletcher1]

It was for me, I possibly need to rebook an install but can’t get hold of anyone on the phone or online chat, please help.