Get online support
Thanks for your query!
Let me have a look for you, and I will get back to you ASAP.
There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.https://www.tpg.com.au/download
It looks up and working atm.
Can you confirm you can browse the internet?
If it drops again / isnt working, i will lodge a fault.