Internet suddenly stopped working

[kbuckpitt]

Hi my nbn suddenly stopped working I’ve been on hold for over 40 mins I’m not very tech savvy so need urgent help as i use the internet for my work

[peter_k]

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so i can check the status here.

Regards

Peter

[kbuckpitt]

Hi not sure how to private message but my customer reference number is 6694617
Account name is Kristy Buckpitt and service address is 46 Condamine street Campbelltown nsw. Any help would be appreciated we’ve had no internet