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Is this a genuine authorized email from TPG => sdnbnpod@tpg.com.au

xman4
Level 2

Seeking clarification whether or not this is a genuine TPG email address.

It appears this may be spam phishing email, seeking confirmation. 

The request is in relation to providing confidential information "A Proof of Occupancy Document" (POD) along with a series of questions regarding your resident status... 

1 REPLY 1
Ahra_G
Moderator

Hi @xman4

 

This is an email address for our Provisioning Team in regards to installation.

 

This is where we require the "Proof of Occupancy Document" (POD) to be sent if there is a need for verification or confirmation of the service installation address. 

 

Do you have an ongoing install order?

 

Should you require assistance, you may send your Customer ID or username via private message or contact our Provisioning Team on 1300 993 012

 

Monday - Friday: 8am - 8pm

Weekends & Public Holidays: 9am - 6pm

 

 

 

Regards, 

Ahra_G