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Is this a scam message or not?

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Level 1a
Hi all. I received a SMS that sent by a private number, calling him/herslf TPG and asking me to watch a tutorial video about internet installation.
I think it might be a scam message because the link is 'link.tpg.com.au', which seems very similar but yet not the tpg official site. However, I'm not sure for 100%, especially since I was reminded by your phone centre member that TPG would send me a installation-related message few hours ago.
Could you please help me to tell what should I do now with this SMS? Is this a scam or not?

Thank you in advance Smiley Happy
1 ACCEPTED SOLUTION

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Moderator

 Hi @gisellew 

 

My understanding is that instructional videos are sometiems smsed to customers to help with NBN installations.

 

Here is an example.

https://community.tpg.com.au/t5/Broadband-Internet/NBN-Fibre-to-the-Curb-FTTC-Setup-Guide/td-p/7856

 

Regards,

David_M

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2 REPLIES 2
Highlighted
Moderator

 Hi @gisellew 

 

My understanding is that instructional videos are sometiems smsed to customers to help with NBN installations.

 

Here is an example.

https://community.tpg.com.au/t5/Broadband-Internet/NBN-Fibre-to-the-Curb-FTTC-Setup-Guide/td-p/7856

 

Regards,

David_M

View solution in original post

Level 1a
Hi David,

Thank you so much for your advice Smiley Very Happy

Have a good evening!