Lead-in cable potentially damaged by strong winds

[qwerty]

Hello TPG,

The lead-in cable is now sagging down. Although my broadband connection is not affected, the low cable is looking hazardous.

Who do I need to contact to get this fixed?

Regards

[Shane]

Hi @qwerty ,

Thanks for raising this to us. We'd love to help and see the status of the connection, to better the situation shoot me a private message with your account details (Username/Customer ID together with the address on file).

How do I private message (PM) in the community 

Regards,

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@qwerty wrote:

Hello TPG,

The lead-in cable is now sagging down. Although my broadband connection is not affected, the low cable is looking hazardous.

Who do I need to contact to get this fixed?

Regards

---

[qwerty]

Private message sent.

Looking forward to hearing from you.

Thank you.

[Shane]

Hi @qwerty,
 

Thanks for sending me your details. I will raise this to our Engineering Team to investigate the status of the overhead cable, please shoot me a private message with your best contact number and preferred time.

Regards,

Private message sent.

Looking forward to hearing from you.

Thank you.