TPG Community

Get online support

Looks Like NBN forgot my address to rollout to FTTP in entire street.

Naumfujimori
Level 2

Guys I must confess that I'm not TPG user yet, I'm with another provider,but I'm whilling to move if you guys can resolve my issue.
I'm living on Unit 3 11 The Boulevarde, Holsworthy, 2173 ,NSW
for some werd reason nbn just decided that I'm not elegible to move to NBN FTTP. looking into the NBN rollout map they finish my are at 2022.
if you look my nerighbour UNIT 3 21 THE BOULEVARDE HOLSWORTHY NSW 2173 Australia with consist at same type of house is showing FTTP available, I was considering that they dont have much cable or something my my neighbour that divide my wall also have the FTTP (13 The boulevarde and 9 the boulevarde).
Are you guys can help me with that? NBN is quite hard to get contact.



3 REPLIES 3
Anonymous
Not applicable

Hi @Naumfujimori ,

 

TPG do not have control with the roll out of NBN-FTTP, it is best to contact NBNCo. directly to get accurate information. You may also check this website from the NBN, https://www.nbnco.com.au/residential/upgrades/more-fibre.

 

Regards,

 

 

Naumfujimori
Level 2

Hi Mate, yep I know that TPG does not control the FTTP or any other rollout managed by NBNco.
I also tried to contact NBNco directly but not success ,as they are wholesale does not accept direct contact other than Telco providers like TPG.

The reason I've contacted TPG since I saw a note that exactly same problem was solved by you guys. I saw the note from @BasilDV . I was wondering if you can use the level of contacts and help me getting this connection.  on https://community.tpg.com.au/t5/Broadband-Internet/Neighbours-are-connected-to-NBN-but-my-location-s...

Anonymous
Not applicable

Hi @Naumfujimori

 

At this time, we strongly recommend that we wait for your address to become FTTP ready. You may also register your address to receive an update at https://www.nbnco.com.au/residential/upgrades/more-fibre.

 

Regards, 

Angeli