Hi @tanyacaines21,
Welcome to the community!
Thanks for raising this to us, we'd like to confirm if you have received a confirmation of NBN installation date, you may track it here.
To better understand the status of installation shoot me a private message with your account details (Username/Customer ID together with the address on file).
How do I private message (PM) in the community
Regards,
Hi I have received the modem but no NBN box. When does this arrive?
