Missing NBN Box

tanyacaines21
Level 2
Hi I have received the modem but no NBN box. When does this arrive?
1 REPLY 1
Shane
Moderator

Hi @tanyacaines21,

 

Welcome to the community!

 

Thanks for raising this to us, we'd like to confirm if you have received a confirmation of NBN installation date, you may track it here

 

To better understand the status of installation shoot me a private message with your account details (Username/Customer ID together with the address on file).

 

How do I private message (PM) in the community

 

Regards,

 

 

Hi I have received the modem but no NBN box. When does this arrive?