Missing nbn box

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Level 1
Hello,
I have ordered tpg nbn upgrade and a technician is scheduled to come over from tpg but I haven't received the nbn box.
How do I get the nbn box delivered?
Kind regards,
Mark
2 REPLIES 2
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Moderator

Welcome to TPG Community,

You can private message to me your customer ID, username, service address or mobile number so i can check status here.

regards

JayeshP9

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Moderator

Hi Satchwan,

I have checked with nbn and adress is Unit 2, 25 Clyde Street is that's same as  25b Clyde Street, right? I have also noted that nbn technician is booked for Tuesday, 21 April 2020,between 8:00 AM - 12:00 PM  and you don't need to worry about nbn ncd because nbn technician will bring it with him, in your case we provide  router and nbn provide nbn ncd.

regards

JayeshP9.