Hi @Skeleton ,
Thanks for raising this to us. Can you post the screen shot of the tracking result? We tried to check it in our end it shows the shipment of modem/router and the NCD is now in transit.
The standard delivery time frame for the modem and NCD is 1-2 business days if within the Metro area and
2-4 business days if outside the Metro area.
Let me know should you require further assistance.