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Modem Re Delivery

frank1971
Level 2
Level 2
‎12-02-2019 12:26 PM

Hi There,

I missed the modem delivery due to holiday overseas, which CID is xxxxxxx. If someone can organise modem delivery again. Thanks a lot.  

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Will
Moderator Moderator
Moderator
‎13-02-2019 03:56 PM

Hi @frank1971

 

Welcome to the Community!

 

Using your community details, I was able to pull up your TPG account. As discussed over the phone, I have already submitted the request to reship your modem. You will be notified on this thread regarding the confirmation of the request.

 

Regards,

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Will
Moderator Moderator
Moderator
‎18-02-2019 10:08 AM

Hi @frank1971

 

Your modem has been dispatched via Startrack. I have sent an SMS providing you  the consignment number for your reference.

 

Should you wish to check the delivery status, you may access Startrack's website at http://www.startrack.com.au or you may contact them by dialing 132345.

 

Regards,

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