Modem Tracking # not provided yet service activated

[TL5]

Hi all

I've received an email notification that my service is active yet I've yet to get my modem tracking # via email or text, is it possible that this was missed?

Thanks in advance

[Anonymous]

Hi @TL5, 

Welcome to TPG Community! 

In order for me to check your modem order status, please PM your TPG customer ID or username. Here's how:  How do I private message (PM) in the community

Regards, 

Angeli