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Modem Tracking # not provided yet service activated

TL5
Level 2
Level 2

Hi all

 

I've received an email notification that my service is active yet I've yet to get my modem tracking # via email or text, is it possible that this was missed?

 

Thanks in advance

1 REPLY 1
Angeli
Moderator

Hi @TL5

 

Welcome to TPG Community! 

 

In order for me to check your modem order status, please PM your TPG customer ID or username. Here's how:  How do I private message (PM) in the community

 

Regards, 

Angeli