Modem delievery

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Level 1a
I applied for internet 2 days back.i got email that modem has been dispatched.now i am tracking startracking is confirming they havnt received my modem and tpg helpline is saying they have dispatched it.i even got email.
Please can you tell me where exactly is my modem?
1 ACCEPTED SOLUTION

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Moderator

Hi @Kamranhayat 

 

You can track your modem delivery with startrack here:

https://startrack.com.au/track/search

 

It is still in transit. 

I have pmed you your tracking number.

 

thanks,

View solution in original post

2 REPLIES 2
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Moderator

Hi @Kamranhayat 


Thanks for your query!


Let me have a look for you, and I will get back to you ASAP.


There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download


Regards,
David_M

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Moderator

Hi @Kamranhayat 

 

You can track your modem delivery with startrack here:

https://startrack.com.au/track/search

 

It is still in transit. 

I have pmed you your tracking number.

 

thanks,

View solution in original post