Modem delivery

Merv
Level 2

Hi,

 

I received an email 3 days ago with the link which states the modem was delievred and at the delivery depot. However I dont have any notification of where that is. Can you asit. NBN have come and made the connection. But no modem = no internet.

 

Thanks,

 

Mervyn Murray

2 REPLIES 2
JayeshP9
Moderator

Welcome to TPG Community,

You can private message to me your customer ID, username, service address and mobile number so i can check status here.

regards

JayeshP9

JayeshP9
Moderator

Hi Merv,

Currently Australian post experiance high volume of delivery so that might reason but you can also track your parcel via https://auspost.com.au/mypost/track   using consignment for latest update. Usually We send equipment based on payment clearance but any issue let me know.

Regards

Jayeshp9