Modem delivery

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Level 1

Hi,

 

I received an email 3 days ago with the link which states the modem was delievred and at the delivery depot. However I dont have any notification of where that is. Can you asit. NBN have come and made the connection. But no modem = no internet.

 

Thanks,

 

Mervyn Murray

2 REPLIES 2
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Moderator

Welcome to TPG Community,

You can private message to me your customer ID, username, service address and mobile number so i can check status here.

regards

JayeshP9

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Moderator

Hi Merv,

Currently Australian post experiance high volume of delivery so that might reason but you can also track your parcel via https://auspost.com.au/mypost/track   using consignment for latest update. Usually We send equipment based on payment clearance but any issue let me know.

Regards

Jayeshp9