Modem getting warm.

lsdraft
Level 2
Modem is generating heat, WiFi is becoming unstable, what options are available to replace or upgrade it.
1 REPLY 1
BasilDV
Moderator

Hi @lsdraft

 

Is it the TPG provided modem/router?

Are you using the original power adapter of the device?

Is it connected directly to the power outlet or the power extension?

 

Have you tried to factory reset the modem/router?

 

Shoot me a PM with your TPG username or customer ID number to check the warranty of the device.

 

BasilDV