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Hi,
My NBN has been installed but I have yet to receive an email saying that the modem is on its way.
When will it be on its way?
Welcome to TPG Community @chloemay!
If you can shoot us a PM with your TPG username or customer ID and we'll check the status of the modem delivery.
How do I private message (PM) in the community
https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093#M45
Regards,
Daisy_Dhen