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Move house, no connection

heatherlynn88
Level 2
I requested my internet transfer to my new house to be activated a week ago, it’s not connected, I can’t work, and I can’t get hold of you via phone or online chat or lodging faults. Quick to take payment though!!! I want this resolved today or you can release me from my contract and I’ll get another provider.
1 REPLY 1
luisc
Moderator

Hi heatherlynn88,

 

My records shows that your case has been escalated, We will advice you for an update shortly,

 

Thanks