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Moving home request date needs to be changed

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landonkoo0207
Level 3

Hi,

 

I have requested moving home of my current NBN connection, but made a mistake on the start date of processing the moving - I thought this date would be the start date of actual use of the NBN at the new address. I have tried to put new request with a new date, but couldn't come through.

 

How can I change the start date of processing of moving home?

 

Regards,

Landon

1 ACCEPTED SOLUTION

Accepted Solutions
Ahra_G
Moderator

Hi @landonkoo0207

 

We can have the information modified by our Relocation team. Please provide more information via private message such as the new service address and the date that you wish to change. 

 

Thanks! 

Ahra_G

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2 REPLIES 2
Ahra_G
Moderator

Hi @landonkoo0207

 

We can have the information modified by our Relocation team. Please provide more information via private message such as the new service address and the date that you wish to change. 

 

Thanks! 

Ahra_G

landonkoo0207
Level 3
Hi,

I have just provided the info via private message. Thanks!