NBN Activation

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Tspooner234
Level 2

It has been almost two weeks and i still dont have internet, i dont understand how online activation can take so long. I received and set up my modem a week ago, the NBN box is connected just waiting on my service to be turned on.

1 ACCEPTED SOLUTION

Accepted Solutions
BasilDV
Moderator

Hi @Tspooner234 

 

Welcome to the Community!

 

We were able to locate your account using your community details, but was not able to see any updates from NBN Co in regards to your service order.

We'll chase this with our NBN Service delivery team and a case manager will be in touch with you tonight to further discuss the case.

 

Let us know if you need further assistance.

BasilDV

View solution in original post

2 REPLIES 2
M4KO
Level 2
You have left this thing on for two straight weeks with no activation?? Wow I have only had mine connected for nearly an hour and the clicking is already so annoying
BasilDV
Moderator

Hi @Tspooner234 

 

Welcome to the Community!

 

We were able to locate your account using your community details, but was not able to see any updates from NBN Co in regards to your service order.

We'll chase this with our NBN Service delivery team and a case manager will be in touch with you tonight to further discuss the case.

 

Let us know if you need further assistance.

BasilDV

View solution in original post