NBN Cancellation

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Level 1a
Hi, I’ve been trying to contact TPG for the better part of the last 3-4 weeks using your online chat option-I’ve has absolutely no luck.

I need my NBN cancelled ASAP. I haven’t used my service since 13/03 having relocated to a new property. Your phone line and my account portal have provided no options to help me cancel my service and incur no further fees.

Username sidrk1611

I need someone to call me and have this service cancelled at once.

Thanks
2 REPLIES 2
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Moderator

Hi @Sidrk1611 

Before cancelling, do you mind if i ask what seems to be your problem and is there anything i can assist you with?

You can post here or PM for a private discussion about your service.

There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download


Kind regards,
David_M

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Level 1a
The new entire I’ve moved into doesn’t support NBN.
Also I’m disappointed with my inability to contact your team for the last 3 weeks..:you’re online chat always states that you’re operators are busy and for me to try later.