NBN Conncted ibut where is my FTTC nbn™ connection box

[Goal]

NBN informed me I was connected and to contact a supplier. 

I have the supplier's equipment, which appears straightforward to install. However I do not have any email or anything about getting a  FTTC nbn™ connection box.

What is the best approach? 

[David_M]

Hi @Goal 

Thanks for your query!

Let me have a look for you, and I will get back to you ASAP.

There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download

Regards,
David_M

[Goal]

Thanks David,

I don't so much have trouble, more that i don't have the equiment to be in any trouble!!

[David_M]

Hi @Goal 

Can you please Private Message(PM) me your Username/CID/Service address for the service you need help on so i can pull up your account.

How to PM.
https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093#M45

Regards,
David_M