NBN FTTC not connecting

teganjpurcell14
Level 2
Hi, I can’t seem to get my new NBN to connect- have tried 3 different phone ports with no luck so far. Can someone help me?
3 REPLIES 3
RajenS
Moderator

Hi @teganjpurcell14 

 

Welcome to TPG Community,

 

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  

RajenS
Moderator

Hi @teganjpurcell14 

    looking at your account now 
Thanks 
Rajen 

RajenS
Moderator

HI @teganjpurcell14 

 

   Arranged NBN Tech to your home, I will update the tech schedule date and time today.

Thanks 
Rajen