Normally with a new house the builder will install the socket and run the cable to the NBN Box on the side of your house, ready for NBN to connect the service. If the builder has not installed a socket you will need to contact a licensed cabler to install a socket. If you live in an apartment complex, please contact your building manager before proceeding, as they may need to organise access for the technician.
The technician must have a valid Open registration with an ACMA authorised registrar.
Finding a Licensed Cabler
Look in the Yellow Pages® directory under:
Hi Karl, when the house was completed, there was no NBN box, so a conduit was provided by the builder with a draw wire between the proposed NBN box location and the socket position. NBN came along very much later to bring a cable from the street and installed a box next to the conduit opening installed by the builder. What does TPG installation consist if this cable is not installed by TPG?