NBN HFC connection box

[Bronski]

After storm I have no internet. Only three lights in the modem and no power lights on the nbn box. I need internet for work tomorrow and so does my daughter, as we both work from home. I am a school teacher. This happened yesterday so going into third day with no internet tomorrow

[BasilDV]

Hi @Bronski

Thanks for raising this with us.

We checked your account and learned that you've been in touch with our Tech team and the case has been raised to our Engineers.

An NBN technician has been requested and updates will be provided within 24 to 48 hours.

BasilDV