I requested a relocation request to transfer my NBN to a location where ADSL2 is present. Upon searching the address in NBN website I discovered that NBN is available in the same plot# but its just that the specific apartment is not connected to NBN.
After 5 days, someone from customer case said that they need to raise a request with NBN to install NBN equipments.
Ever since then I have not recieved any update from the relocation team which is making my moving in very difficult. Atleast team can share a timeline of when teh instalation might happen.
Really appreciate in case someone responds.