NBN Install

Level 1a
Got the following text message, but internet not connected:
Action Required: TPG is unable to activate your NBN service as your modem is not connected. Please connect your modem ASAP. Instructions: link.tpg.com.au/EDKjOZ
2 REPLIES 2
Moderator

Hi @Nickss83,


Welcome to the community,

 

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?

 

Regards,

Karl

Moderator

Hi @Nickss83,

 

I can see your order is still showing in progress. I have requested for our Provisioning Team to investigate and requested for someone to call you back later on today with an update.

 

Regards,

Karl