1. we have receive the equipment,
2. we have connected the equipment using the instructions provided, and powered it up
3. we have unplugged all phones and filter devices
nbn not connecting.
starting to agree that nbn stands for No Bloody Network!
I have just checked my account and it still shows my current plan as ADSL 2+
Hi @lake62, we have coordinated your concern with our Provisioning Team and a case manager will contact you within the day to discuss the status of your NBN service activation.
Let us know via PM should you have a preferred contact number and time. Thank you.