NBN Modem clicking and red flashing signal

[Dannyamine]

Hi Team, Its Christmas eve and your office is closed. Woke up this morning to a clicking modem and no internet.

Tried restarting and no luck.....cabling and existing setup has been untouched...no current outrages locally that I can see by my research.

[Anonymous]

Hi @Dannyamine ,

Welcome to the community!

We're sad to know that you're having issues with the service. We'd love to help and get to the bottom of this, we tried to use your community details to pull up the account unfortunately it shows no matching records.

To better understand the situation, shoot me a private message with your account details (Username Customer ID together with the address on file). 

How do I private message (PM) in the community 

Regards,