NBN NCD no DSL connection

[dtippe07]

Hi,
I have received and installed my NBN NCD and TPG router as per the instructions however my NCD will not connect to DSL.

Thanks for your help.

[RajenS]

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@dtippe07 

Welcome to TPG Community! Please PM me your TPG username, CID or mobile phone number so i can look at your service

kind regards

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[dtippe07]

Hi,
Thanks for your reply, PM sent.

Cheers,
Dylan

[RajenS]

Hi 

   looking at you account now 

Thanks 

Rajen 

[RajenS]

@dtippe07 

We arranged a call back for you,
A team member will call you shortly,

Please keep using our TPG ADSL internet, until we solve the NBN installation process 
Please check your PM for a Ticket number.

Thanks
Rajen