NBN NCD no DSL connection

Level 2
Hi,
I have received and installed my NBN NCD and TPG router as per the instructions however my NCD will not connect to DSL.

Thanks for your help.
4 REPLIES 4
Moderator

@dtippe07 


Welcome to TPG Community! Please PM me your TPG username, CID or mobile phone number so i can look at your service

 

 

kind regards



 

Level 2
Hi,
Thanks for your reply, PM sent.

Cheers,
Dylan
Moderator

Hi 

   looking at you account now 

Thanks 

Rajen 

Moderator

@dtippe07 

 

We arranged a call back for you,
A team member will call you shortly,

Please keep using our TPG ADSL internet, until we solve the NBN installation process 
Please check your PM for a Ticket number.

Thanks
Rajen