NBN activation

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Level 1b

 Hi 

 

We have received the modem and video instruction to plug in the modem and router .

We are waiting for NBN to be activated . Can you follow up and check on the line please 

 

Customer ID : 4889891 

 

1 ACCEPTED SOLUTION

Accepted Solutions
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Moderator

Hi @4889891 

 

  Great now you are connected to Fast TPG NBN, 

 

Company: TPG
CallerID: AVC0******
n avg. speed: download 5Kbits/s, upload 5Kbits/s Connected at: 2020-05-09 09:15:53 Connected for: 26s

 Thanks 

Rajen

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6 REPLIES 6
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Moderator

HI @4889891 

             

                       Welcome to TPG Community! Please PM me your TPG username, CID or mobile phone number so I can look at your service.

kind regards

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Moderator

HI @4889891 

 

               Looking at your account now 

Thanks 

Rajen

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Moderator

Hi @4889891 

           Can you please PM, the best contact number that we can call you,?

I m arranging NBN tech visit for you.

Thanks 

Rajen 

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Moderator

Hi @4889891 

    Arranged NBN tech for you, soon you will receive a call from the case manager 

Thanks 
Rajen 

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Moderator

Hi @4889891 

      Arranged NBN tech to  your home.

    

Status: Reserved

Appointment time slot: Friday, 08 May 2020, 1:00 PM - 5:00 PM

Reason code: RESERVED

Description: The appointment has been successfully reserved and is waiting confirmation from NBN Co.

 

Thanks 

Rajen 

Highlighted
Moderator

Hi @4889891 

 

  Great now you are connected to Fast TPG NBN, 

 

Company: TPG
CallerID: AVC0******
n avg. speed: download 5Kbits/s, upload 5Kbits/s Connected at: 2020-05-09 09:15:53 Connected for: 26s

 Thanks 

Rajen

View solution in original post