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NBN box waiting more than 20 days

viollovechar
Level 2

I have waited for NBN box for more than 20 days, wasted much time and efforts on contacting TPG. Still not solved! 

5 REPLIES 5
Shane
Moderator

Hi @viollovechar 

 

Let me help check the status of the NBN box and see what I can do about this. Could you flick us a message with your details?

 

How to send a PM? 

 

Regards,

 

I have waited for NBN box for more than 20 days, wasted much time and efforts on contacting TPG. Still not solved! 

viollovechar
Level 2

Tell me how to cancel my contract. Cannot stand anymore. Many representitives contact me saying same thing, wasting my time, but told me it is still pending at the end. I have knewn it is pending. I want to know how to solve the problem.

Shane
Moderator

Hi @viollovechar ,

 

Send us your details to better understand the situation and see what we can do to expedite the delivery.

 

Regards,

 

Tell me how to cancel my contract. Cannot stand anymore. Many representitives contact me saying same thing, wasting my time, but told me it is still pending at the end. I have knewn it is pending. I want to know how to solve the problem.

viollovechar
Level 2

WHat information do you need? how to send. If you let me send message via the app, I have tried many times. No one can solve problem.

Shane
Moderator

Your account details will do, How to send a PM? 

 

WHat information do you need? how to send. If you let me send message via the app, I have tried many times. No one can solve problem.