NBN connection Box missing

Level 1a

Hi Guys,

 

I moved to a new place and it is missing the NBN box, I already recieved the modem (archer vr1600v) and I only need the NBN box to connect the NBN cable. How can I get one?

 

thanks

2 REPLIES 2
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Level 1

The connection box is also missing at the place I just moved into.

 

Can you please advise me on the steps to take to resolve this.

 

I have contacted TPG, NBN Co and my real estate agent.

 

Thanks.

Highlighted
Moderator

Hi Paulo,

 

On checking the NBN has a visit appointment date to install the NBN HFC black box for you on 07-04-2020 between 8AM-12PM.
You will receive a confirmation through email and SMS for the appointment. 

 

Regards

Bryan