NBN connection box with coax cable needed

[janharrison]

The NBN called once about 10 days ago at an inconvenient time, so no discussion and they said they would phone back but no further attempts to contact me...

I am still seeking a self install NBN box so I can hook up your modem!!!!!

[BasilDV]

Hi @janharrison

We apologise for the inconvenience, but your location is still marked for a NBN technician visit.

We'll chase this with our NBN service delivery team and have a case manager contact you for further discussion.

BasilDV

[janharrison]

Well, as predicted a few posts ago, the NBN man came and spent about 15 minutes plugging my foxtel cable into the NBN box and hooking up th modem as per the instructions enclose with it, both of which I could have done myself if they sent the box, and avoided a totally unnecessary house visit by a technician....

Id rather have a cheaper 1 st month fee!!!!!!!

[BasilDV]

Hi @janharrison

TPG is a prepaid service and the price of the service is fixed.

We understand that the service is working within specification.

Let us know if you need further assistance.

BasilDV