NBN connection box

becemmerson
Level 2
Hi, I’m wanting to know if I need to do anything to organise a NBN connection box. My modem arrived yesterday, but I don’t have the connection box referred to in the setup at the property.
1 REPLY 1
BasilDV
Moderator

Hi @becemmerson,

 

Welcome to TPG Community!

 

We were able to locate your account using your community details, but there's 2 addresses saved on the account.

 

Please send me a PM with your correct home address for us to check on this further with our NBN provisioning team.

 

How do I private message (PM) in the community

 

BasilkDV