NBN connection box?

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Level 1a

I am getting by NBN connected on Friday and was sent a video on how the NBN installation will be made. We received a modem by mail. In the video it mentions an NBN connection box. Will the connection box be necessary? (https://www.youtube.com/watch?v=PfF2vy0_DLw&feature=youtu.be)

1 REPLY 1
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Moderator

Hi @mtones43 ,

 

Yes, the NBN box is needed for the servicec to work. if you're unable to find the NBN box send me your account details (Username/Customer ID together with the address on file) and we'll raise this to our Provisioning Team. 

 

How do I private message (PM) in the community 

 

Regards,

 


@mtones43 wrote:

I am getting by NBN connected on Friday and was sent a video on how the NBN installation will be made. We received a modem by mail. In the video it mentions an NBN connection box. Will the connection box be necessary? (https://www.youtube.com/watch?v=PfF2vy0_DLw&feature=youtu.be)